Job Title: Claims Specialist

Location: Manassas, VA (On-Site) & Remote

About Us:

Rodriguez Law Firm is not your typical law firm—we’re a team that thrives on collaboration, excellence, and results. Recognized by prestigious outlets like Forbes, Bloomberg Law, and Super Lawyers, we’ve built a reputation as leaders in the legal field.

Our culture is built on celebrating achievements, whether it’s a successful case resolution or a milestone win for our clients. Here, you’ll join a supportive, high-performing team that values attention to detail, efficiency, and a shared commitment to success.

About the Role:

As a Claims Specilaist at Rodriguez Law Firm, you will play a pivotal role in handling personal injury claims efficiently from start to finish. Your primary responsibility will be managing the claims process by ensuring claims are opened, processed, and resolved in a timely manner. Your ability to organize information, communicate effectively, and manage multiple tasks simultaneously will directly impact the success of our clients’ cases.

Key Responsibilities:

Claims Management & Processing:

• Open and manage both client and defendant claims accurately and efficiently.
• Prepare and send PIP requests, Medicaid liens, and Medicare liens.
• Track and ensure all claims meet necessary requirements and deadlines.
• Upload and organize claim-related documents in Litify.

Communication & Coordination:

• Answer calls and emails from adjusters, responding to inquiries in a professional and timely manner.
• Work closely with case managers to assist with claim-related questions and processes.
• Maintain clear and consistent communication with insurance companies to obtain claim numbers and updates.

Documentation & Compliance:

• Review accident descriptions and case notes for relevant details before opening claims.
• Gather all necessary insurance information from intake forms, police exchange forms, or police reports.
• Prepare Notices of Representation (NORs) and send them along with HIPAA authorizations to insurance companies.
• Update claim details and insurance information in Litify to ensure accurate record-keeping.

What We’re Looking For:

Skills & Qualifications:

• Fluency in English and Spanish is required to effectively communicate with clients, insurance adjusters, and team members.
• Strong Communication Skills: Ability to effectively engage with adjusters, case managers, and insurance representatives.
• Time Management & Organization: Ability to manage multiple claims efficiently while meeting deadlines.
• Attention to Detail: Ensure accuracy when opening claims, submitting documents, and tracking claim progress.
• Problem-Solving: Ability to navigate challenges and proactively address issues related to claim processing.
• Tech-Savvy: Experience using Litify or similar case management software preferred.

What Makes Us Different:

At Rodriguez Law Firm, you’re not just joining a company—you’re joining a legacy of success and recognition. Here’s what sets us apart:

• Industry Recognition: Named in Forbes, Bloomberg Law, and Super Lawyers, we are a trusted name in the legal industry.
• High-Performing Team: Work alongside top-tier legal professionals who are committed to excellence.
• Growth Opportunities: We invest in our people, offering ongoing training, development, and clear pathways for advancement.
• Celebratory Culture: We work hard and celebrate every win—big or small—with team events, recognition programs, and a shared sense of achievement.

What We Offer:

• Competitive compensation, including performance-based bonuses.
• A vibrant, collaborative, and energetic work environment.
• Ongoing training and professional development opportunities.
• Recognition and celebration of individual and team successes.

Why Join Us?

At Rodriguez Law Firm, your work as a Claims Specialist directly impacts the success of our clients and the efficiency of our legal process. If you thrive in a fast-paced environment, enjoy problem-solving, and are eager to contribute to a high-performing team, we’d love to hear from you!